Refund Policy

A full refund is only applicable when your application has been rejected by the Republic of Turkey - Mynistry Of Foreign Affairs. However, when the application is not processed and you wish to cancel it, there will be a cancellation charge of 15.00 USD per application. Once you have submitted the application with us it is assumed and agreed that we may immediately start the document authorization processing. By using our services and website, You agree to fully indemnify and hold harmless this website including our agents, employees, and shareholders harmless and waive the right to pursue litigation from troubles that may arise as a result of the misuse or abuse of our site.

Contact us to request a refund at refund@electronictravelauthorisation.com
Please include the following information with your request:
  • The reason for the refund request
  • The applicant's full name
  • The applicant’s date of birth
  • The email address used for the application

Refund requests are responded to within 1 business day. You will receive notification by email of your refund request once it has been reviewed and actioned. If you request a chargeback from your card company or bank, funds may not be credited to your account for up to 6 months.

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